Moon Invoice – Easy Invoicing App Reviews

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Exceptional

I’m impressed by this version of Moon invoice pro. Very easy to navigate and figure out. Most software I had looked at was expensive than I came across this and it has met all my expectations. Thank you for a product that is very reasonable and effect for my small business needs.

Better Than a Workaround

I used an established software package for invoices, billing, tracking costs, expenses, etc. for over 10 years. Then, they decided not to update their software for the Appple OS. What was worse, they wanted users to “rent” the software rather than own it. I was glad to read favorable reviews from Moon Invoice Pro. I do not have any regrets. It is much more flexible for my business needs.

Still Crashes….. No Support

Updated to version 1.5.4 after informing company of issue 3 version ago. App crashes if you add an expense with iPhone and attempt to run the expense report with this MacOs App. I have reported the issue to the company multiple times and they have updated the app 3 times and its still not working properly. 1 Star until they fix the issues. The company is very quick to respond via email but the response offers no resolve to the problems.Please fix your app.

My Product Data Disappeared

I have been using Moon Invoice Pro for several months now, just the free version to try it out. I mostly use this app to generate purchase orders for a supplier. It has been working fine until today, when I added a few more products into the list, all of a sudden all my products disappeared from the list and it is currently showing only 2 products (the last two I added) on it. The previouos purchase orders and invoices are still there but they are all blank lists with a grand total of the correct amount. I shot an email to support, am still waiting on an answer. Needless to say, I am very disappointed. To the support staff, if you are reading this, please fix it for me? Thanks.

I Love Moon Invoice!

I use it to invoice from my busy landscaping business and everything about it is wonderful. One time I had an issue and they replied in under 24 hours. A new update was issued immediately. Thanks for having the best Invoicing software on Mac!

Very Basic

This application is okay if you want to see the same informationa cross multiple devices. I found the user interface clunky. - Data did not transfer over from previous version. It required exporting everthing then importing everything to the “Pro” version. - There are Projects, Tasks, and Time Logs. Projects have tasks. Timelogs require projects as tasks to be assigned to. However, nothing is linked. I can look at a project and see how many logged hours are against that project based off time log. Nor can you see the hours entered per task - You cannot create an invoice off a project. You have to do it manually through invoice creation or through the time logs. At this point there is no need for Projects and Tasks. - Invoice screen kicks the user out during edits. - Cannot change invoice layouts on the screen. - Searching for tasks to assign to an invoice using the invoice screen is very difficult. They provide small pop up box, but it is fixed dimensions with no way of filtering results besides a search bar. - Repeatedly asked for Adobe application when previewing invoices, although I selected the application. Pros: - They added graphs, and they look nice. - Email automation looked nice.

Still Crashes….. No Support

I have reported the issue to the company multiple times and they have updated the app 3 times and its still not working properly. 1 Star until they fix the issues. The company is very quick to respond via email but the response offers no resolve to the problems.Please fix your app.It also seems the company is laying up the framework to start charging a monthy fee to use the app, or at least the cloud services which is needed to use multiple devices and or multiple users…beware of this if your looking to change your small business expense/invoicing program.

Moon Invoice adequate

Moon Invoice does a relatively simple job of producing business forms for the price, though there’s room for improvements. I’d suggest the developer stop using the Apple App Store as it is convaluted and redundant in its requests to confirm your Apple ID, making it difficult to purchase applications. Sell your app on your own site and make more money.

almost perfect!

I’ve only been using it for a few days, but I’m really loving this app so far. For the last 20 years of freelance career I’ve been using FileMaker Pro for my invoices. But FileMaker has grown in a different direction and it’s now way too expensive for the simple task of invoicing I was using it for. This Moon Invoice Pro has made me have a very comfortable transition from a system I was used to using for 20 years. Thats a lot to say. The only reason I didn’t give it 5 stars, is because I wish I could customize the look of the invoice itself more. But I’m still really happy with how they are looking now. I’m really looking forward to using this app more, and populating it with my old and new invoices for this year. I’m really happy with it.

Loses data for recurring invoices when synced with IOS version.

This is lengthy since I’m in I.T. and hope that a detailed, non-ranting, review would be helpful to both prospective purchasers and the authors. I got the desktop app and it’s companion IOS version since I’m on the road with my business. What I started seeing is data loss when I synced the two through iCloud - specifically with recurring invoices. In my case, I bill some clients on the 1st of the month and so Moon Invoice Pro (MIP) generates the invoices and does everything as expected… until I sync the data with the IOS version. When I go to the desktop app, the most recent recurring invoices are gone. They are not in the app’s Trash where one could recover them, they are just gone, like they never happened. If I don’t notice that invoices have been lost by MIP - and who does check that?? and I create other invoices since the recurring ones that were lost, to get the lost ones back, I have to restore before the date I lost them then re-enter the remaining invoices until I’m up to-date again. MIP has an “Append” option on the the restore feature, but that doesn’t work - I’ve tried it numerous times. The only option is to replace the data. The other hint that data has been lost is when you make backups, you can see an almost 2.2MB data loss between the backups during which invoices disappeared. For the past month I refrained from using the IOS app and entered everything into the desktop app only. No issues - no data loss. As soon as I synced the IOS version, instead of syncing data so the integrity was maintained, it looks like it took what was in the phone (that was 1 month older not having been touched or updated during the test non-sync period) and treated it as equally current as the data that was on the desktop version… that’s the wrong way to do a data sync. I’ve relayed all of this to MIP’s support people along with screen captures, but their only response was for me to send them copies of the backup data before and after the data loss. I understand that that request makes sense, but that backup data has all of my confidential business information - clients, vendors, notes… not happening. I asked them to send me a utility that would allow me to open the proprietary backup format they use and export just the missing data so I wouldn’t have to rekey it. They refused. To be fair up to this issue, which makes the app almost useless if you want / need to sync the data between 2 or more devices, they have been fairly responsive. On this issue, again data loss is a huge red flag, they provide no options that satisfy the need for data privacy while helping you recover data lost by their app. I’m discontinuing the use of both apps and will look for a more reliable solution. I realize that the two MIP apps together are cheap compared to the Quick Books, AccountEdge, and similar apps out there, but at the same time you’d expect paid apps to just work. AND, you’d expect that at the very least they would not lose data which is simply inexcusable. I hope this helps you if you are considering buying this app and its companion IOS app and I hope the authors read it and fix the problems with appending data restores and syncing with IOS.

UPDATE—————now works a bit better……..Wont let me do anythink in the Mac.

After trying many time instal, unistal back nad for wiht the SUPPORT TEAM, i can do a bit more, some time wont sync for a long time, so my phone say something different. They have to improve in the functionality of the app. Lest see what else come up in the next cuople weeks. Unfortunately I was using my Ipad to do all my work, Ipad was stolen , now I use my Iphone is a probelm cuz is to small, I had abour 50invoices 4 stimates, after creating the stimates I try just to do some cahnges in the Mac, and the stupid sofware keeps telling that i need to Upgrade, I send a lots of emmails to the “support team” they keep telling that I need to upgrade, this is a total BS not acceptable. I ask for refun and they just don’t answer, dont wast your time and money buy, spend a bit more and buy a beeter app. TRASH

Wont let me do anythink in the Mac.

Unfortunately I was using my Ipad to do all my work, Ipad was stolen , now I use my Iphone is a probelm cuz is to small, I had abour 50invoices 4 stimates, after creating the stimates I try just to do some cahnges in the Mac, and the stupid sofware keeps telling that i need to Upgrade, I send a lots of emmails to the “support team” they keep telling that I need to upgrade, this is a total BS not acceptable. I ask for refun and they just don’t answer, dont wast your time and money buy, spend a bit more and buy a beeter app. TRASH

Really good

I find this app to be really great. Set up companies you’re working for, track suppliers and purchases, ID projects, subtasks, and log time / take notes. Invoice from the task list as projects are completed. Track staus of purchase orders and invoices. Customize invoices. Very nice. Other features I haven’t even tried yet. I shopped a handful of similar apps and this is a great fit for my application. Does pretty much what I need and developers are happy to take feedback for potential future fixes and enhancements.

Very good and flexible for most companies

In most since it is very good for all the applications, the tracking of employees we do it with a different program. What I would like it to be able to do is that when I give this invoice to my technitians to be able to charge our customers, I would like to separate what the tech can see and move in the files from the entire company being besible to all the techs, if these where possible, Then I could use this program more effectively .

Overpayments are a no-no

This is a good app but the system does not allow for overpayments by clients. So if you get over-paid there is no way you can record this informtion in the app. Don’t know how this is of any help in the real world.

Very Cool

I am still learning how to do everything but right out of the gate it is awesome.

Game Changer

Love this software - we’re able to see our invoices and customer info from several devices, in the office and on the go. Easy to operate, had a couple issues but the customer support is very quick to respond and walked me through how to fix it (not a Moon software issue, it was actually my computer’s issue) Highly recommend!

Glad I dumped Quickbooks

I recently switched from Windows to a Mac and was completely frustrated with Quickbooks. They wanted a rediculous amount of money to switch my software from PC to Apple so I went searching and found Moon. I have been using this for a couple weeks and have been pleased. After the initial learning curve I’ve found it to be much better than my old Quickbooks 2009 and at a much better price. No copmplaints here. Well worth the 20 bucks!!!

Ok, but basic invoice software

I’m glad they offer a free download, I was looking for something to replace quickbooks, but this isn’t it. My major complaint is the lack of Invoice customization, I would like to be able to create a custom layout with the ability to change fonts, insert and resize images, add watermarks. This software is just too basic, all the templates are the same with just a different background, you can upload your logo and signature, but that is about it.

Great application!

There is defiantly room for improvement but its flexibility on having any preferred invoice numbers, having multi-currency invoices, quarterly reports and etc has made it a great invoicing software for a small to midsize businesses.

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